We supply both:
Genuine (OEM) cartridges from original manufacturers
High-quality compatible cartridges that are designed to meet or exceed OEM performance standards
All product descriptions clearly specify whether the item is OEM or compatible.

Yes. Our compatible cartridges are tested for quality and performance. They are designed to work safely with supported printers when installed correctly.

No. Under Australian Consumer Law, using compatible cartridges does not void your printer warranty. However, manufacturer policies may vary, and we recommend checking your printer warranty terms if unsure.

Yes. We ship Australia-wide using trusted courier partners including Australia Post and CouriersPlease, depending on location and product type.

Delivery times vary depending on your location:
Metro areas: typically 2–5 business days
Regional areas: may take longer depending on courier services
These timeframes are estimates only and may vary due to external factors.

Orders placed before 1:00 PM (AEST/AEDT) are usually dispatched the same business day for in-stock items.
Orders placed after cutoff time or on weekends/public holidays are processed on the next business day.

Shipping costs (if applicable) are calculated at checkout based on your location and order size. Any promotional free shipping offers will be clearly displayed on our website when available.

We accept secure online payments through trusted payment gateways, including major credit and debit cards.

We do not accept change-of-mind returns.
We only accept returns for:
faulty or defective products
unopened items approved for return
Customers must contact us before returning any item for approval.
Return shipping costs may apply depending on the reason for return.

Please contact us at info@inkcartexpress.com.au with:
order details
photos of the product
description of the issue

We will assess and assist with replacement or resolution where applicable.

Yes. For some OEM (genuine) products, customers may be required to contact the original manufacturer for technical support or warranty assistance.

You can search by:
printer model number
cartridge number (e.g. HP 67, Canon 645, Epson 212)
If you are unsure, contact us before purchasing to avoid compatibility issues.

Yes. We support business and bulk orders. Please contact us for pricing if you require large quantities.

Email: info@inkcartexpress.com.au
Website: www.inkcartexpress.com.au
We aim to respond to all enquiries as quickly as possible.